๐Ÿ” Swiggy Redesign App - Portfolio ๐Ÿ“ฑ

๐Ÿš€ Overview

This portfolio showcases the redesign of the Swiggy mobile app, aiming to enhance the user experience and visual appeal. The goal was to create an intuitive and visually appealing interface that makes the food ordering process seamless and enjoyable

User Persona

- Developed an empathy map to gain a deeper understanding of user motivations, pain points, and preferences. ๐Ÿ—บ๏ธ๐Ÿ‘ฅโค๏ธ



Research and Analysis ๐Ÿ“Š๐Ÿ”

- Conducted a competitive audit to analyze other food delivery apps and identify opportunities for improvement. ๐Ÿ“‹โœจ

key competitors

(i)Zomato

(ii)Uber Eats

(iii)Foodpanda

India

(iv)Grofers

(v)FreshMenu

type and quality of competitorsโ€™ products

competitors position in the market

competitors talk about

themselves

Competitorsโ€™

strengths

Competitorsโ€™

weaknesses

Gaps

Opportunities

Type of Product:

Food delivery


Quality of the product:

Good quality

Type of Product:

Food delivery


Quality of the product:

Good quality

Type of Product:

Food delivery


Quality of the product:

Good quality

Type of Product:

Grocery delivery, food delivery


Quality of the product:

Good quality

Type of Product:

Premium food delivery


Quality of the product:

Excellent quality

Restaurant discovery and

food delivery

Global food delivery platform

Delivery Hero-owned food

delivery platform

Grocery delivery platform

with food delivery

Premium food delivery service

"India's largest restaurant

discovery and food

delivery platform"

"the world's leading food

delivery service".

"the most convenient way

to order food online"

"India's largest online

grocery store"

"a premium food delivery

service that offers a

curated selection of

chef-prepared meals"

High delivery

charges

Limited restaurant

selection

Slow delivery

High prices

Small delivery radius

Global reach,

unique features

Wide range of

restaurants, large

network of delivery

partners

Large network of

delivery partners,

affordable prices

Wide range of

products,

convenient delivery

Curated selection

of chef-prepared

meals, high quality

of food

Customer service, pricing

Offer more premium and

exclusive food options

Partner with more

restaurants and expand

into new markets

Improve customer service

and delivery times

Offer more grocery and

household items

Expand into new cities

and offer more variety of

food

Coverage, delivery time

Delivery partners,

customer support

Range of products,

delivery time

Price, availability

drive_spreadsheetExport

to Sheets


"How Might We" questions for Ashwin Kumar's persona:

1.How might we design a workout routine that fits into Ashwin's busy schedule and can be easily followed without requiring a lot of time?


2.How might we create an exercise plan that can be done at home or in a small space, considering Ashwin's limited availability to visit a gym?


3.How might we develop a mobile app that provides personalized workout recommendations based on Ashwin's fitness goals and preferences?


4.How might we integrate wearable fitness trackers with the app to help Ashwin track his progress and stay motivated?


5.How might we offer quick and effective stress-relief exercises that Ashwin can perform during short breaks throughout his workday?

"How Might We" questions for Riya Verma's persona:

1.How might we design a workout routine that can be easily incorporated into Riya's daily routine, considering her responsibilities and time constraints?


2.How might we develop a mobile app that offers a variety of short workout videos specifically tailored for busy individuals like Riya?


3.How might we create a community or support system within the app that allows Riya to connect with other individuals facing similar challenges and share fitness tips and motivation?


4.How might we provide workout options that can be done with children, allowing Riya to involve her family in her fitness journey?


5.How might we offer meal planning and nutrition guidance within the app to complement Riya's fitness goals and overall well-being?

How Might We" questions for Karthik Sharma's persona:

1.How might we design a fitness program that can help Karthik improve his stamina and energy levels to better manage the demands of event organizing?


2.How might we develop a mobile app that offers quick and effective workouts that Karthik can squeeze in between event planning tasks?


3.How might we create a feature within the app that allows Karthik to connect with local fitness professionals who can provide specialized training or group fitness classes for event organizers?


4.How might we provide meal planning and nutrition guidance within the app to support Karthik's fitness goals and ensure he maintains a healthy lifestyle amidst a busy event schedule?


5.How might we offer stress-management exercises or mindfulness techniques within the app to help Karthik stay focused and maintain a positive mindset during high-pressure event periods?


"How Might We" questions for Ayesha's persona:

1.How might we design a workout routine that Ayesha can follow without the need for expensive gym memberships or equipment?


2.How might we develop a mobile app that offers a wide range of free or low-cost workout options, such as bodyweight exercises or outdoor activities?


3.How might we provide personalized fitness plans within the app that take into account Ayesha's budget and suggest affordable alternatives for fitness-related resources or tools?


4.How might we create a feature within the app that helps Ayesha discover and access discounted fitness classes or events in her local area?


5.How might we offer nutritional guidance and meal planning options within the app that focus on budget-friendly, healthy eating choices for Ayesha?



Ideation and Concept Development ๐Ÿ’ญ๐Ÿ’ก

- ๐ŸŒช๏ธ Conducted brainstorming sessions and sketching exercises to generate a range of design ideas.

- Utilized the "How might we" approach to reframe challenges as opportunities for creative solutions. ๐Ÿค”โœจ

- Crafted a problem statement that defined the main challenge the redesign aimed to address. ๐ŸŽฏ๐Ÿ“

As a cost-conscious individual


who needs an affordable and convenient food delivery service


because I want a hassle-free dining experience with a variety of affordable food options, but struggle to find discounts and offers in my area.

PROBLEM STATEMENT [Ayesha]

PROBLEM STATEMENT [Riya Verma]

As a busy individual managing family responsibilities


who needs a reliable food delivery service


because I want to order food for me and my family when we don't feel like cooking, but struggle to find restaurants that deliver to our area in Pondicherry.

As a social event organizer


who needs a wide range of restaurant choices for group gatherings


because she has experienced last-minute cancellations and misunderstandings during previous outings, which have negatively impacted her overall movie-going experience.

PROBLEM STATEMENT [Karthik Sharma]

As a cost-conscious individual


who needs an affordable and convenient food delivery service


because I want a hassle-free dining experience with a variety of affordable food options, but struggle to find discounts and offers in my area.

PROBLEM STATEMENT [ayesha]

Information Architecture and User Flow ๐Ÿงฉ๐ŸŒ

- Designed the information architecture, organizing the app's content and navigation in a logical manner. ๐Ÿ—๏ธ๐Ÿ”

Persona

Problem Statement

Goal

Actions

Ashwin

Kumar

Reya

Verma

Karthik

Sharma

Ayesha

As a busy professional, I

struggle to find a quick and

accurate food delivery

service.

Find a reliable and efficient food delivery service.

- Explore different food delivery apps and compare their delivery estimates.


- Read user reviews to gauge the accuracy of delivery times.

- Search for food delivery apps specifically serving Pondicherry.


- Check the delivery availability of various restaurants in the area.

- Look for food delivery apps with a large variety of restaurant options.


-Explore specific features for group or bulk ordering.

- Search for food delivery apps with a "deals" or "offers" section.


- Look for apps that provide discounts or loyalty programs.

Discover a food delivery service that caters to my area in Pondicherry.

Have access to a diverse selection of restaurants for social events.

Discover a food delivery service with affordable and convenient options.

As a busy individual

managing family

responsibilities, I face

difficulty finding a reliable

food delivery service.

As a social event organizer,

I struggle to find a wide

range of restaurant choices

for group gatherings.

As a cost-conscious individual, I find it challenging to find affordable and convenient food options

- Conducted user journey mapping to identify touchpoints and pain points throughout the food ordering process. ๐Ÿšถโ€โ™€๏ธ๐Ÿ—บ๏ธโšก๏ธ

- Developed initial wireframes to visualize and iterate on design concepts. ๐Ÿ“๐Ÿ“ฒ

- After Redesign


Visual Design ๐ŸŽจโœจ

- Created high-fidelity mockups and prototypes, focusing on creating a visually appealing and cohesive UI. ๐Ÿ“ฒ๐Ÿ–ผ๏ธ

- Iterated on the visual design based on feedback and usability testing. ๐Ÿ”„๐Ÿ‘ฅ๐Ÿ”


๐ŸŒŸ Before and After Swiggy Redesign

- Before Redesign

- Home Page:

- After Redesign

- Restaurants Page:

- Restaurants Page:

- After Redesign

- cart Page

- cart Page

6)Prototyping ๐Ÿ› ๏ธ๐Ÿงช

- Created interactive prototypes using design tools to simulate the app's UI and user interactions. ๐Ÿ“ฒ๐Ÿ”„๐Ÿ”


๐Ÿ† This project was undertaken for the College Design Club Competition organized by Pondicherry Technical University. I am proud to announce that my redesign of the Swiggy app won the 3rd prize in the competition

โœจ Conclusion

This portfolio presents the UI/UX redesign of the Swiggy app, showcasing the enhancements made to the user experience and visual appeal. The redesign process involved extensive research, user-centered design principles, and iterative prototyping to create a seamless and visually engaging food ordering experience. The portfolio reflects the journey from initial ideation to the final high-fidelity UI/UX design, highlighting the iterative and user-centric design process followed. ๐ŸŒŸ๐Ÿš€



Feel free to reach out to me if you have any feedback or inquiries. Thank you for taking the time to explore my portfolio!

REDESIGN


Let's create something exceptional!

๐Ÿš€